Legal
Privacy policy
This policy describes how Memain handles your personal data.
What we collect
Account data: your name, mobile number and email address if you add one. Order data: the service requested, your requirements, and the messages and files you exchange with the provider. Payment data, processed by the licensed payment provider.
And technical data needed to run and protect the site: network address, device type and sign-in records.
Why we collect it
To carry out your order and route it to the provider, to run payments and refunds, to protect accounts and prevent abuse, and to meet legal and accounting obligations.
Who we share it with
With the provider you ordered from: what it needs to do the work and to contact you. With the payment provider, to complete the transaction. And with the competent authorities where the law requires it.
Your data is never sold or rented to anyone.
Protection and retention
Sensitive data is encrypted in the database, and project files stay private and are opened only through short-lived links for the people entitled to them. Data is kept while your account exists, and financial records for the period the law requires.
Your rights
You may view and correct your data from your account page, and you may ask for your account to be deleted. We may keep the financial records the law requires after deletion.
For any question or request about your data, contact us through the contact page.